Introduction
This data policy describes how we collect, use, and disclose personal information collected by our travel company. We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable data protection laws and regulations.
Collection of Personal Information
We collect personal information from you when you make a booking with us or when you contact us with an inquiry. The personal information we collect may include your name, email address, telephone number, postal address, passport details, travel preferences, and payment details. We also collect information about your use of our website, such as the pages you visit and your IP address.
Use of Personal Information
We use your personal information to provide the services you have requested, including booking travel arrangements and communicating with you about your bookings. We may also use your personal information to improve our services, to personalize your experience, to send you marketing communications, and to comply with legal obligations.
Disclosure of Personal Information
We may disclose your personal information to our travel partners, such as airlines, hotels, car rental companies, and tour operators, as necessary to provide the services you have requested. We may also disclose your personal information to third-party service providers who assist us in providing our services, such as payment processors and IT providers. We will only disclose your personal information to third parties who have agreed to protect your personal information in accordance with applicable data protection laws and regulations.
Retention of Personal Information
We will retain your personal information for as long as necessary to provide the services you have requested and to comply with legal obligations. We may also retain your personal information for a reasonable period of time after you have ceased to use our services, for example, to maintain records for accounting purposes or to resolve disputes.
Your Rights
You have the right to access, rectify, and erase your personal information, as well as the right to restrict or object to the processing of your personal information. You also have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format. To exercise your rights, please contact us using the contact details provided below.
Security of Personal Information
We take appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. We also require our third-party service providers to take appropriate technical and organizational measures to protect your personal information.
Changes to this Data Policy
We may update this data policy from time to time. We will notify you of any material changes to this data policy by email or by posting a notice on our website.
Contact Us
If you have any questions or concerns about this data policy, or if you would like to exercise your rights, please contact us at ino@divyanholidays.com
